Sales Policy of Tintopis

Effective Date: March 11, 2025

At Tintopis, we are dedicated to providing our customers with high-quality Yamaha motorcycles and exceptional service. This Sales Policy outlines the terms and conditions related to the purchase of products from our website, ensuring that our customers have a seamless and transparent buying experience.

1. Product Availability

All products available for sale at Tintopis are subject to availability. While we strive to maintain accurate stock levels, there may be times when a product is out of stock or unavailable due to high demand or other factors. In such cases, we will notify you as soon as possible and offer a suitable alternative or a full refund if necessary.

2. Pricing and Payments

  • Pricing: All prices listed on our website are in U.S. dollars (USD) and include any applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
  • Payments: We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Your payment will be processed securely through trusted payment gateways.
  • Order Confirmation: After your order is placed, you will receive an order confirmation email with your purchase details. Please review this information carefully to ensure accuracy.

3. Shipping and Delivery

  • Shipping Locations: We currently ship to all locations within the United States. For international orders, please contact us directly for shipping options and rates.
  • Processing Time: Orders are typically processed within 1-3 business days after payment is received. During high-demand periods, processing may take longer. You will receive a shipping confirmation email with tracking details once your order has been shipped.
  • Shipping Costs: Shipping costs are calculated based on the delivery address and the weight of the order. The cost will be displayed during the checkout process.
  • Delivery Times: Delivery times vary depending on your location. Estimated delivery times will be provided at checkout, but please note that unforeseen circumstances, such as weather delays or shipping carrier issues, may affect delivery.

4. Sales and Promotions

  • Discounts and Promotions: We may offer discounts, seasonal promotions, or special offers on selected products. These offers are subject to availability and may have specific terms and conditions. Promotional offers cannot be combined with other discounts unless explicitly stated.
  • Gift Cards: We offer gift cards for purchase through our website. Gift cards can be used toward any product on Tintopis, and they are not redeemable for cash.

5. Order Cancellations

  • Before Shipping: If you wish to cancel your order before it has shipped, please contact us immediately. If the order is still in processing, we will cancel it and issue a full refund.
  • After Shipping: If your order has already been shipped, you may not be able to cancel it. In this case, please follow our Return and Refund Policy for further assistance.

6. Warranty and Support

  • Warranty: All Yamaha motorcycles purchased from Tintopis come with a manufacturer warranty. Warranty details are provided by the manufacturer and vary depending on the product.
  • Customer Support: If you have any issues with your purchase, need technical support, or require assistance with your product, our customer service team is here to help. Please contact us via email at info@tintopis.xyz or call us at 214-249-8527.

7. Return and Refunds

Please refer to our Refund and Return Policy for detailed information on how to return items and request refunds. We strive to ensure that our customers are fully satisfied with their purchases, and we are committed to addressing any concerns promptly.

8. Privacy and Data Protection

At Tintopis, we take your privacy seriously. Your personal information will only be used to process orders and provide a seamless shopping experience. For more details, please review our Privacy Policy.

9. Customer Responsibilities

By placing an order on Tintopis, you agree to provide accurate and complete information, including payment details and shipping addresses. Any issues arising from incorrect or incomplete information provided by the customer may delay processing or delivery.

10. Changes to This Sales Policy

We reserve the right to update or change our Sales Policy at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns regarding our Sales Policy, please reach out to us:

Thank you for choosing Tintopis. We look forward to providing you with exceptional Yamaha motorcycles and outstanding customer service.