Payment Policy of Tintopis

Effective Date: March 11, 2025

At Tintopis, we strive to provide our customers with a secure and seamless payment experience. This Payment Policy outlines the various payment methods accepted on our website, how transactions are processed, and other important information regarding payments.

By placing an order on Tintopis, you agree to the terms outlined in this Payment Policy. Please review this information carefully before proceeding with any transactions.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience and security for our customers. The available payment methods are:

  • Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Debit cards with the Visa or MasterCard logo are also accepted.
  • PayPal: For added convenience, we also accept payments through PayPal. PayPal is a secure and widely trusted payment gateway.
  • Other Payment Methods: In some cases, we may offer additional payment options, such as Apple Pay or Google Pay, depending on the region and availability.

All payments are securely processed through our payment gateways, which use encryption to protect your payment information.

2. Currency and Pricing

All prices listed on our website are in U.S. Dollars (USD). Any applicable taxes, fees, or shipping costs will be added to the total amount at checkout. Prices are subject to change without notice, but you will always be informed of the final price before completing your purchase.

If your payment is processed in a currency other than USD, your bank or payment provider may apply conversion fees.

3. Order Confirmation

After placing an order and completing payment, you will receive an order confirmation email. This email will include the details of your purchase, including the items ordered, payment method used, and the total amount charged. Please review this information carefully to ensure it is correct.

If you do not receive a confirmation email within 24 hours, please contact us immediately at info@tintopis.xyz to verify the status of your order.

4. Payment Processing

Payments for all orders are processed immediately upon checkout. In rare cases, if a payment is declined or there is an issue with your payment method, your order will be held until the issue is resolved.

You are responsible for ensuring that your payment details are correct, and that sufficient funds are available in your account to cover the total cost of the order, including shipping and taxes.

5. Payment Security

At Tintopis, we prioritize the security of your payment information. All transactions are encrypted using industry-standard SSL (Secure Sockets Layer) technology, which protects your payment details during transmission. Additionally, we utilize trusted and secure third-party payment gateways (such as PayPal, Stripe, etc.) to process payments.

We do not store sensitive payment information such as credit card numbers or bank details on our servers.

6. Taxes and Duties

All orders placed on Tintopis are subject to applicable sales tax based on the delivery address. Sales tax will be calculated and included in the final price at checkout.

For international orders, customers are responsible for any import duties, taxes, or customs fees that may apply upon delivery. These charges are determined by the customs agency in your country and are not included in the cost of the products or shipping.

7. Payment Declines

If your payment is declined for any reason, we will notify you immediately via email. You may be asked to:

  • Check your payment details and ensure there are no errors.
  • Contact your bank or payment provider to resolve any issues.
  • Try using a different payment method.

We will not process any order until full payment has been successfully received.

8. Fraud Prevention

We take the protection of our customers seriously and reserve the right to cancel or refuse any order that we suspect is fraudulent. If we detect any suspicious activity related to your payment or order, we may request additional information or identification to verify the legitimacy of the transaction.

Any fraudulent activity will be reported to the appropriate authorities.

9. Refunds and Cancellations

For details regarding our refund and cancellation process, please refer to our Refund and Return Policy. If you are entitled to a refund, the amount will be credited back to your original payment method.

Refunds for canceled orders will be processed within 7-10 business days, but please note that depending on your payment provider, it may take additional time for the refund to appear on your statement.

10. Subscription Payments (If Applicable)

If you subscribe to any of our services or products that require recurring payments, you agree to authorize Tintopis to charge your payment method on a recurring basis for the duration of the subscription. You can manage, modify, or cancel your subscription at any time by logging into your account or contacting us directly.

Please ensure your payment details are up-to-date to avoid any interruptions to your subscription.

11. Order Processing Time

Once payment has been successfully processed, we will begin preparing your order for shipping. Our standard processing time is 1-3 business days. However, during peak seasons or high-demand periods, processing times may be longer. You will receive an email notification when your order is shipped.

12. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

Thank you for choosing Tintopis. We are committed to providing you with a safe, secure, and enjoyable shopping experience.